Selected work
Case studies
A decade-plus of product language — onboarding, error states, trust & safety, voice UI, style guides, and the systems that keep content consistent at scale. Work at Meta is confidential; a selection is available on request.
New user onboarding
Uber Eats · 2019–2020
Google Guaranteed
Google · 2018–2019
Emojis style guide
Uber Eats · 2019–2020
Submit a test video tool
Udemy · 2017–2018
Home Hub smart display
Google · 2018–2019
Error messages
Uber Eats · 2019–2020
Local price tips
Google · 2018–2019
Booked near you
Google · 2018–2019
Quotes and messages
Google · 2018–2019
Onboarding new instructors
Udemy · 2017–2018
Using machine learning to help small businesses
Google · 2018–2019
Intranet for scientists
CIMMYT · 2014–2016
EcoMetro green lifestyle calculators
EcoMetro · 2007–2010
Style guides, critical user journeys, and strategies
Style & systems