Meta
Calendar
An employee calendar for booking meetings, with an AI assistant for scheduling and bulk actions.
Coming soonWork
Clearer experiences.
Thoughtful decisions.
A selection of content design, product flows, and systems built with cross-functional teams.
Uber Eats
Bringing new users in through the front door
Using research to connect an unfamiliar app to the way people already understand shopping.
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Making an estimate feel like an estimate
Connecting customer expectations, provider pricing and the next step in a service conversation.
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Making a guarantee understandable
Explaining a service promise in concrete language and carrying it across product and support.
Explore the projectMeta
Coming soon
Meta
Budget and spending dashboards
Dashboards for forecasting budgets and tracking ongoing spending.
Coming soonMeta
Complaint review
A specialized tool for receiving content complaints and helping global legal teams discuss and process them.
Coming soonMeta
Purchasing approval system
Content strategy and product design for purchasing workflows across $18B in annual spend, consolidating 9 entry points into 1 and halving purchase-request creation time from 6 days to 3.
Coming soonMeta
Contracts workflow
Clearer contract-management workflows that reduced NDA cycle time by 71%, cut duplicate NDAs by 6%, and increased internal-tool adoption by approximately 16%.
Coming soonMeta
Content systems at scale
Content systems programs delivering 2,000 string edits that saved 800+ engineering hours, and 15 reusable patterns adopted 154 times with 1,000+ engineering hours saved.
Coming soonProduct Design and Content Design
Quini
One product, from interface to inbox
Product UI/UX, a shared design system and framework, and implementation of emails, nudges and campaigns.
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Godino
Making an administrative product easier to navigate
UI/UX across a receipt-to-invoice product and its overall product experience.
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Addison
Connecting a clinic’s day across the product
UI/UX across a clinic-management product, with collaboration on the overall experience.
Explore the projectMore work
Further explorations
Udemy
A supportive path to a test video
Helping instructors create and submit a test video through a guided training flow.
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Language for a screen you can talk to
Exploring language across voice and touch interactions on a smart display.
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Uber Eats
Solving an error beyond the message
Error messages are one of the easiest areas to change a few words and unlock the user's way forward, but they need an owner.
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Price context before the first call
Turning detailed local pricing data into useful context before a customer calls.
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Local trust without overstating the data
Emphasizing community and using the user's location to generate dynamic content.
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Udemy
Helping new instructors find their footing
Introducing new instructors to Udemy, its policies, and the product features.
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Making machine learning useful to small businesses
Explaining machine-learning insights to small businesses within a call-results experience.
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CIMMYT
The cultural change behind a shared intranet
The technical and cultural barriers when creating an internal hub to unite dozens of locations, hundreds of projects, and thousands of staff.
Explore the projectCIMMYT
International NGO Content Strategy
A content strategy for InSide CIMMYT, connecting employee needs across research, service teams, leadership, and regional offices to useful intranet features and editorial guidance.
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